Providing a welcome home

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Referral procedure

Initial referral will be taken by one of the senior management team (SMT). A full risk assessment will be based upon the essential information provided in respect of the young person being referred e.g. age, gender, presenting problems, exhibited behaviours etc. these will be assessed prior to a place being offered.

Within this assessment process we will take into account the needs of existing clients and will make every effort to ensure that we would not place young people who had conflicting or incompatible needs. Wherever possible a pre-placement visit will take place to ascertain suitability and the young person’s wishes.

Emergency placement

It is envisaged that the vast majority of placements will for obvious reasons be pre-planned. However, Keswick Care is prepared to accept unplanned placements in the case of emergency.

Emergency placements will only be accepted if; a room and appropriate facilities are available, a review can be facilitated in not less than seventy-two hours and with the understanding from the placing Authority that a different placement will be found if Keswick Care is not deemed appropriate after the review.

Further Information

If you want more detailed information on our services and locations, you’re welcome to download and of the following reports and documents.


Safeguarding our young people is paramount. We’re proud to employ a team who will go that extra mile without hesitation to ensure the safety of the young people.  Along with robust risk assessments our knowledge base is extensive. The team are provided with training opportunities that address current issues such as Radicalisation, Extremism, and Sexual Exploitation including all the mandatory training that is required. We also have the gift of forward thinking, our aim is to see the risk both within the home and the community and manage them before they even become a problem.

Hardwick House

Download our Ofsted Report

Hylton House

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Keswick House

Download our Ofsted Report